1st Login Instructions
Note: these are pre-upgrade instructions. New instructions will be coming soon.
To set up your MASONLIVE account, please follow the detailed steps below.
You will need to use your G# (including the capital G) as part of your initial MASONLIVE account setup. See step 3 below for details.
Go to http://masonlive.gmu.edu and enter your username (Mason NetID)—the portion of your e-mail address before the @ symbol—and your Patriot Pass password.
Review the important notes on the next screen, then click the "Continue" button.
You will then be given another reminder to type in your G Number (including the capital G) in the password box on the next screen, as shown below. Click Continue.
You will be directed to Microsoft’s Account Information Screen and asked to provide account information.
- In the Verify your information section, type your G Number (including the G) in the password box.
- In the Change your password section, create your Microsoft Personal Password.
Note: You are not changing your Patriot Pass password here.
Please click "Submit" to continue with the sign up process.
You will be asked to sign in again. Please enter your Microsoft Personal Password (the one you created in Step 3) in the password box, then click Sign In.
You will now be asked to enter your phone number, an alternate e-mail address, and provide a security question. Please click on the Change button to select your security question and provide an answer. Click Save. Then click OK to verify the information.
You will now be asked to select your Language and Time Zone. Note that Eastern Time is (GMT - 05:00). If you want blind and low vision experience, check that box. Please click OK.
All done! You are now inside your new MASONLIVE inbox.
Congratulations, you are now ready to use MASONLIVE. To see what other items you should do now that you have a new e-mail address, please click on the Account Set-up Checklist.