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1st Login Instructions

Note: these are pre-upgrade instructions. New instructions will be coming soon.


To set up your MASONLIVE account, please follow the detailed steps below.

You will need to use your G# (including the capital G) as part of your initial MASONLIVE account setup. See step 3 below for details.

Step 1

Go to and enter your username (Mason NetID)—the portion of your e-mail address before the @ symbol—and your Patriot Pass password.

screen shot of MASONLIVE log in page

Step 2

Review the important notes on the next screen, then click the "Continue" button.

screenshot of continue screen

You will then be given another reminder to type in your G Number (including the capital G) in the password box on the next screen, as shown below. Click Continue.

screen shot of important note

Step 3

You will be directed to Microsoft’s Account Information Screen and asked to provide account information.

Please click "Submit" to continue with the sign up process.

screenshot of Provide account information screen

Step 4

You will be asked to sign in again. Please enter your MASONLIVE Microsoft Password (the one you created in Step 3) in the password box, then click Sign In.

screenshot of login screens

Step 5

You will now be asked to enter your phone number, an alternate e-mail address, and provide a security question. Please click on the Change button to select your security question and provide an answer. Click Save. Then click OK to verify the information.

screenshot of phone-number

Step 6

You will now be asked to select your Language and Time Zone. Note that Eastern Time is (GMT - 05:00). If you want blind and low vision experience, check that box. Please click OK.

time zone screen shot

All done!  You are now inside your new MASONLIVE inbox.

screenshot of MASONLIVE e-mail system

Congratulations, you are now ready to use MASONLIVE. To see what other items you should do now that you have a new e-mail address, please click on the Account Set-up Checklist.