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Tutorials:
Adding Your MASONLIVE Account to a Mobile Device or E-mail Client

Now that your MASONLIVE account is set up, you can add account access to your mobile device or an e-mail client. MASONLIVE support’s Microsoft’s Exchange Active Sync technology for full availability of e-mail, calendar, and contacts. POP and IMAP are also available, though both have limitations.

Information Needed for Set Up

Please see Mason's mobile device site (http://tsd.gmu.edu/depts/TSS/ADT/mobile/?sec=0) for set-up instructions for the most popular devices. If your device is not listed, please visit Microsoft's mobile device set-up wizard.

When configuring MASONLIVE e-mail on your mobile device you must use your full e-mail address [netid]@masonlive.gmu.edu and your MASONLIVE Microsoft Password. If you need to learn how to set your MASONLIVE Microsoft Password, please review the information found on the tutorials page.

If you are setting up a mail client such as Outlook, please follow Microsoft’s Connect to Outlook instructions.

For e-mail clients or mobile devices that do not support Exchange Active Sync, you may be able to use POP3 or IMAP to configure the device. You will need to know your account’s server settings to configure this. To locate your server settings, follow these steps:

  1. Log in to MASONLIVE via http://masonlive.gmu.edu—use your NetID and PatriotPass password (same as you use for Blackboard Courses, PatriotWeb, etc).

  2. screen shot showing options linkClick the “Options” link in the top right corner near the Find Someone box, then select "See All Options..." from the drop down list.

  3. On the default screen (the Accounts page), click on "Settings for POP, IMAP, and SMTP access..."
  4. screen shot POP, IMAP, and SMTP access

  5. You will then be shown the POP, IMAP, and STMP settings for your MASONLIVE account. Pay particular attention to the IMAP setting (you will use this for the Incoming Mail Server). You will also need the SMTP setting, this will be used for the Outgoing Mail Server.